Incident IQ organizes tickets with rules you set up and maintain. schoolOS resolves routine requests on its own, alongside the systems you already run.
Before the call, we crawl your district's public website, so the demo runs on your district's real questions.
Incident IQ is a mature K-12 help desk with a large install base and deep device workflows. The difference: schoolOS resolves requests instead of routing them, and doesn't ask your team to configure and maintain the system.
Based on publicly available information, September 2026. Spot something out of date? Tell us and we will correct it.
Help desk AI classifies and routes tickets. schoolAgent answers the request and closes the loop before a person touches it.
Help desks center on staff and IT. schoolOS answers parents and families too, in the channels they already use.
No rules to duplicate for every team and campus, no provisioning to maintain. schoolOS learns your district instead of asking you to configure it.
schoolOS connects to your SIS, MDM, and current help desk on day one. Nothing gets turned off.
It starts answering from your district's public website within about a week.
Move ticketing and assets to schoolOS when the value is proven, or don't.
One line item. No tiers, no add-ons, no implementation charges.
"schoolOS is the first platform I've seen that actually addresses how operations work in practice."
Not on day one. schoolOS works alongside your current stack, including Incident IQ. Many districts start with schoolAgent answering routine questions in front of their existing help desk, then decide later whether to move ticketing and assets over.
Incident IQ is a K-12 help desk and asset management system that organizes requests into tickets. schoolOS resolves routine work before it becomes a ticket and automates the coordination that follows when one is needed.
Incident IQ's AI classifies and routes: it ties emails to assets and sends tickets to the right queue. schoolOS resolves: schoolAgent answers the request, and schoolAutomate does the follow-on work across your systems.
Yes. Historical tickets and asset records can be imported if you move ticketing or asset management to schoolOS. Until then, schoolOS reads from and writes to your existing systems.
About a week. schoolAgent starts by crawling your district's public website. Integrations with your SIS, MDM, and help desk follow. There is no implementation project and no implementation charge.
Per-student pricing with no implementation charges. One line item covers the platform. Book a demo and we will give you your district's exact number.
We crawl your district's public website before the call. 30 minutes.
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