Password resets, website questions, HR forms, facilities requests. They land with IT because IT is where people go when they do not know where to go. schoolOS gives your district one front door that answers routine questions, routes the rest with context, and keeps that work off your team.
Send us a ticket export. We show you where requests stall, repeat, and misroute. No meeting required.
Olympia School District
Lower Moreland Township SD
Ladue School District
Massac Unit SD #1Olympia School DistrictLower Moreland Township SDLadue School DistrictMassac Unit SD #1More devices, older devices, pricier replacements. Fewer people to support them. Workload climbs while capacity falls, and today the gap gets filled by your team working longer. That extra effort has a name. Hidden Work.
The same twenty questions arrive every week. Each one takes a person to answer, again.
Facilities, HR, and front office requests land in the IT queue. Your team triages work that was never theirs.
Status chasing, forwarding, and follow up threads. None of it shows up in a report, and all of it eats the day.
Faster queues are not the win. Smaller queues are. Every request that comes through the front door ends one of three ways.
Routine questions get answered at the front door, from a knowledge base that builds itself from your district's own content. Your team reviews. It does not write.
Real issues reach the right department with full context attached. AI reads urgency and assigns by workload. Reassignment stops.
When a request needs work performed, schoolAutomate runs the workflow across the tools you already own. Coming soon, in design partner motion today.
schoolAgent reads your district's public website and builds the first knowledge layer before your kickoff call.
Point the front door at the helpdesk, SIS, and MDM you already run. Teachers keep emailing the address they already use.
Live in hours, not months. No rip and replace. Consolidate ticketing and assets onto schoolOS later, if you choose.
Inventory lives in the MDM, a spreadsheet, and the library system, and none of them agree. schoolAssets syncs both ways with Google, Intune, and JAMF and puts devices, warranties, vendors, and lifecycle history in one command center. Which iPads at the high school are out of warranty. Which student has a device that has not checked in for two months. What next year's refresh costs. You ask the Co Pilot in plain English and get the answer, not an export.
"schoolOS is the first platform I've seen that actually addresses how operations work in practice."
Helpdesk software processes Hidden Work more efficiently. schoolOS removes it. Here is where that shows up.
No. Most districts start with schoolAgent in front of the helpdesk they already run. Consolidating ticketing and assets onto schoolOS is a later choice, not a day one requirement.
schoolAgent starts by crawling your public website. Integrations with your SIS, MDM, and helpdesk follow. Most districts are live in hours, not months.
Assets, tickets, and operational workflows. It never touches academic records, behavioral records, or anything that decides a student's outcome. It is trained without PII, and a person stays in command of consequential actions.
No. schoolOS runs on web, chat, email, and portal. Districts see call volume drop because the front door becomes the fastest way to get an answer.
schoolAutomate is in a design partner motion. If your team runs a workflow by hand that you want built, apply to the design partner program.
Send us a ticket export. We show you where requests stall, repeat, and misroute. No meeting required.
Get a ticket analysis
Operational intelligence for K‑12. One front door, one connected picture, so your team spends less time coordinating and more time understanding.
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