HR forms, facilities requests, website questions. They land with IT because nobody knows where else to go. schoolOS gives your district one front door, so only IT work reaches you.
Send a ticket export. See where requests stall. No meeting.
More devices. More requests. Your team fills the gap by working longer. We call that Hidden Work.
The goal is a smaller queue, not a faster one.
Routine questions get answered at the front door. The knowledge base builds itself from your content.
Real issues reach the right team with full context. No more reassigning.
schoolAutomate runs routine workflows across the tools you already own. Now in design partner pilots.
"schoolOS is the first platform I've seen that actually addresses how operations work in practice."
A helpdesk helps you work through the queue. schoolOS keeps requests out of it.
No. Most districts start with schoolAgent in front of the helpdesk they already run. Consolidating ticketing and assets onto schoolOS is a later choice, not a day one requirement.
schoolAgent starts by crawling your public website. Integrations with your SIS, MDM, and helpdesk follow. Most districts are live in hours, not months.
Assets, tickets, and operational workflows. It never touches academic records, behavioral records, or anything that decides a student's outcome. It is trained without PII, and a person stays in command of consequential actions.
No. schoolOS runs on web, chat, email, and portal. Districts see call volume drop because the front door becomes the fastest way to get an answer.
schoolAutomate is in pilots with design partner districts. If your team runs a workflow by hand that you want built, apply to the design partner program.
For IT Leaders
Send a ticket export. We show you where the time goes. No meeting.
Get a ticket analysis