trust, privacy & security

Trust, Privacy & Security

AI you can put in front of your board.

schoolOS builds agentic AI for operations, not instruction. Every capability is transparent, controllable, and accountable. Here’s exactly how we keep your data, your people, and your decisions protected.

Backed by FERPA and COPPA compliance in writing.

Operational, Not Instructional

You are accountable for every tool that touches your district. So are we.

Route tickets
Track devices
Move procurement forward
Surface what needs attention

schoolOS is operational AI, not instructional AI. Our agents work on assets, tickets, and procurement. They run on operational data, and only the operational data the work requires. They never run on academic records, behavioral records, or anything that decides a student's outcome.

They route tickets. They track devices. They move procurement forward. They surface what needs your attention.

Because we stay away from high-stakes calls about people, whole categories of bias and equity risk never enter the picture. The safest data to put an agent on is the data that never judges a child. That is the only data schoolOS touches.

The safest data to put an agent on is the data that never judges a child. That is the only data schoolOS touches.

Our Seven Commitments

01

Your data is yours, and it stays that way.

We never use your data to train foundation models. Data residency, retention, and deletion are documented and enforced. We sign standard data privacy agreements without friction. We stand behind FERPA and COPPA compliance in writing.

02

A person stays in command of consequential actions.

Agentic AI acts, so we put guardrails around action. Anything irreversible or high-impact routes to a human for approval. Agents operate inside scoped permissions you control by role.

03

Every action is auditable and reversible.

A complete, timestamped audit trail records what each agent did and why. Actions can be reviewed, explained, and rolled back. Nothing happens in a black box.

04

We scope AI to operations, away from high-stakes calls.

Our agents run on infrastructure and operational data, not academic or behavioral records about individuals. This design choice removes entire categories of bias and equity risk before they can occur.

05

Transparency you can defend publicly.

Plain-language rationale for every agent action. Admin dashboards built for oversight. Capability controls you can turn on or off by role. When leadership asks how the AI works, you have the answer ready.

06

Enterprise-grade security and a clear roadmap.

We hold ourselves to recognized security standards. We publish our practices. We name our subprocessors, including the model providers we call. You always know who touches your data.

07

No lock-in, ever.

Adopt our agents alongside the systems you already run. No rip-and-replace required. Your data exports easily and on demand. We earn renewal through value, not by making it hard to leave.

Compliance You Can Trust

We work in close partnership with districts to meet federal and state privacy obligations. Because our agents run on operational data and not student educational records, your privacy posture with schoolOS is simpler to manage from the start.

FERPA

Family Educational Rights and Privacy Act

We sign district data privacy agreements and operate under your direct control. Our agents process operational data such as devices, tickets, and procurement records, not student academic or behavioral records. Operational data that connects to a student (for example, a device assigned to a learner) is treated under the same protections, used only for the operational purpose you authorize, and honors FERPA's redisclosure limits.

COPPA

Children's Online Privacy Protection Act

Only authorized district staff create and manage accounts. There is no open registration and no anonymous access. All data use is governed by your district agreement and limited to the operational purpose you authorize.

Security Standards

Practices published, subprocessors named

We hold ourselves to recognized security standards, publish our practices, and name every subprocessor that touches your data, including the model providers we call. Our security roadmap is documented and shared with district partners on request.

The Bottom Line

That single principle is what makes our AI safe to adopt, easy to defend, and ready for the room where the hardest questions get asked.

schoolOS is operational AI, not instructional AI. We are not making decisions about your people.