Privacy Policy

Effective Date: 12/27/2025

schoolOS provides software services exclusively to K-12 educational institutions. This notice explains how schoolOS complies with the Family Educational Rights and Privacy Act (FERPA) and the Children’s Online Privacy Protection Act (COPPA).

FERPA Compliance
schoolOS acts as a School Official under FERPA when providing services to schools and school districts.
• Student education records are processed only on behalf of and under the direction of the educational institution
• Access to student data is limited to authorized users with a legitimate educational interest
• Schools retain full ownership and control of all student data
• Student data is never sold, rented, or used for advertisingschoolOS will assist schools with FERPA obligations, including access, correction, and deletion of student records, consistent with applicable law and contractual requirements.

COPPA Compliance & School Consent
schoolOS is not a consumer-facing service and is intended for use only under the supervision of a school or district.

When schoolOS collects personal information from students under the age of 13, it does so on behalf of and with the consent of the educational institution, consistent with COPPA’s school consent exception.

In accordance with COPPA:
• Student data is collected solely for educational purposes
• No behavioral advertising, marketing, or profiling of students
• No sale or monetization of student personal information
• Data collection is limited to what is reasonably necessary to provide the service

Schools may review, modify, or request deletion of student data at any time.

AI & Student Data Use
schoolOS may use artificial intelligence features to support educational and operational workflows.
• Student data is not used to train general-purpose AI models
• AI processing is tenant-isolated by district
• No cross-district data sharing or learning occurs
• AI outputs are generated solely to assist authorized school personnel

Data Retention & Deletion
Student data is retained only as long as necessary to provide services or as required by law. Upon written request from the school or termination of services, schoolOS will delete or return student data within a commercially reasonable timeframe, unless retention is legally required.

Contact Information
Privacy Team
📧privacy@theschoolOS.com 

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