Most districts hear the same thing. Families can't find the answer, so they call or email the district. So we looked up three everyday questions on wccusd.net, the way a new family, a parent and a neighbor would. About 100 seconds.
Get the full list for wccusd.netMade by the schoolOS team from your public website. The schoolAgent scenes are a concept view.
The steps are on Enrollment and Registration, registration is in a portal, and the appointment is a third step. When a family gets stuck, they call.
The rules are on Bus Transportation, the application is in the parent portal, and the due date comes from the school office. Three places for one answer.
The FAQ answers the question and points to a separate School Locator tool.
Your site already has good answers, like how to apply for a free bus pass. schoolAgent answers from that content. A new family's appointment request goes to Enrollment with the details, typed once. And the neighbor's question goes to the right office, so nobody gets passed around.
We looked up a handful of everyday questions on wccusd.net the way a family or neighbor would. What we found is common. Each department added its own tools over the years. Everything here comes from your public website, and we haven't posted it anywhere. The schoolAgent scenes are a concept view.
That's what Olympia's technology team found when they looked at their own help desk tickets. Same kind of questions, landing in the same place.
For the West Contra Costa team
We'll send you everything we found on wccusd.net, what the site answers and where people get stuck. Nothing needed from you.
Send me the list
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