Most districts hear the same thing. People don't know where to go for help. So we walked nicolet.us the way a teacher, a parent and a custodian would. About 90 seconds.
Get the full list for nicolet.usMade by the schoolOS team from your public website. The schoolAgent scenes are a concept view.
On nicolet.us Staff Resources leads to a staff intranet with its own sign in. The public Technology page covers learning, so a teacher looks up the support technician in the staff directory.
The staff directory lists a Director of Building and Grounds with a phone number and email.
Chromebook Info links to an outside library guide. Its help page says to bring the device to the library.
Your site already has good answers, like what to do with a broken Chromebook. schoolAgent answers from that content and sends everything else to the right team with the details attached. One place to ask. Your team keeps the work that needs them.
We walked a handful of everyday questions through nicolet.us the way a parent or staff member would. What we found is common. Most districts add systems over time, from different teams. Everything here comes from your public website, and we haven't posted it anywhere. The schoolAgent scenes are a concept view.
That's what Olympia's technology team found when they looked at their own help desk tickets. Same kind of questions, landing in the same place.
For the Nicolet technology team
We'll send you everything we found on nicolet.us, what the site answers and where people get stuck. Nothing needed from you.
Send me the list
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