Most districts hear the same thing. People don't know where to go for help. So we walked lwsd.wednet.edu the way a teacher, a parent and a custodian would. About 90 seconds.
Get the full list for lwsd.wednet.eduMade by the schoolOS team from your public website. The schoolAgent scenes are a concept view.
On lwsd.wednet.edu it's Departments, then Technology, then a portal with its own sign in. The steps for using it are in a PDF.
The Facilities page lists a phone number. Requests go through the same portal teachers use, which is linked from the Technology page.
Routes sit inside the family portal. Families sign in to see them, or call Transportation.
Your site already has good answers, like how early to be at the bus stop. schoolAgent answers from that content and sends everything else to the right team with the details attached. One place to ask. Your team keeps the work that needs them.
We walked a handful of everyday questions through lwsd.wednet.edu the way a parent or staff member would. What we found is common. Most districts add systems over time, from different teams. Everything here comes from your public website, and we haven't posted it anywhere. The schoolAgent scenes are a concept view.
That's what Olympia's technology team found when they looked at their own help desk tickets. Same kind of questions, landing in the same place.
For the Lakewood technology team
We'll send you everything we found on lwsd.wednet.edu, what the site answers and where people get stuck. Nothing needed from you.
Send me the list
.png){kind=icon}
