Most districts hear the same thing. People don't know where to go for help. So we walked isd411.org the way a teacher, a parent and a custodian would. About 90 seconds.
Get the full list for isd411.orgMade by the schoolOS team from your public website. The schoolAgent scenes are a concept view.
Tech help sits outside the departments list on isd411.org. The closest page is Digital Learning, which covers the apps teachers use.
The Operations page offers forms to download. The Facilities page covers building rentals. For a leak, the path is a form or a phone call.
Find Your Bus Route sends families to an outside tool with its own sign in, separate from the family portal login.
Your site already has good answers, like how early students should be at the bus stop. schoolAgent answers from that content and sends everything else to the right team with the details attached. One place to ask. Your team keeps the work that needs them.
We walked a handful of everyday questions through isd411.org the way a parent or staff member would. What we found is common. Most districts add systems over time, from different teams. Everything here comes from your public website, and we haven't posted it anywhere. The schoolAgent scenes are a concept view.
That's what Olympia's technology team found when they looked at their own help desk tickets. Same kind of questions, landing in the same place.
For the Issaquah technology team
We'll send you everything we found on isd411.org, what the site answers and where people get stuck. Nothing needed from you.
Send me the list
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