Made for the Tacoma technology team

One Help Desk for Fonda Fultonville

In most districts, tech and facilities requests live in different places. So we looked up two everyday requests on fondafultonvilleschools.org, the way a teacher and a custodian would. About 90 seconds.

Get the full list for fondafultonvilleschools.org
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Made by the schoolOS team from your public website. The product scenes show sample data.

What we found

Two Everyday Requests. Two Paths.

A teacher's projector won't turn on

On fondafultonvilleschools.org, help lives under Staff Resources, on a separate IT site, with three ways to ask.

A custodian finds a classroom freezing

Building requests already share the IT ticket system, which is a real head start. The link only works inside the school.

Records live in separate places

Each department added its own tools over the years. So requests come in by phone, and device and repair records live in separate places.

What one help desk changes

Tech and facilities share one help desk, and each team keeps its own workspace. Every device sits in one view with its age, status and repairs. And otto answers in plain language, straight from your own records.

How we made this

We looked up a few everyday requests on fondafultonvilleschools.org the way a teacher or custodian would. What we found is common. Each department added its own tools over the years. Everything here comes from your public website, and we haven't posted it anywhere. The product scenes show sample data.

For the Fonda Fultonville technology team

Want the Full List?

We'll send you everything we found on fondafultonvilleschools.org, what the site answers and where people get stuck. Nothing needed from you.

Send me the list
Otto answering which devices are out for repair with a list of ten devices and their status