Most districts hear the same thing. People don't know where to go for help. So we walked cameron.k12.wi.us the way a teacher, a parent and a custodian would. About 90 seconds.
Get the full list for cameron.k12.wi.usMade by the schoolOS team from your public website. The schoolAgent scenes are a concept view.
On cameron.k12.wi.us the Staff menu has a Staff Helpdesk link among the staff logins. It opens a sign in for Technology and Maintenance.
Maintenance requests go through the Staff Helpdesk after a sign in. The other path is a call to the District Office.
The Families menu leads to the family portal sign in. The answer for a forgotten login sits inside the alert setup page.
Your site already has good answers, like what to do when a parent forgets their family portal login. schoolAgent answers from that content and sends everything else to the right team with the details attached. One place to ask. Your team keeps the work that needs them.
We walked a handful of everyday questions through cameron.k12.wi.us the way a parent or staff member would. What we found is common. Most districts add systems over time, from different teams. Everything here comes from your public website, and we haven't posted it anywhere. The schoolAgent scenes are a concept view.
That's what Olympia's technology team found when they looked at their own help desk tickets. Same kind of questions, landing in the same place.
For the Cameron technology team
We'll send you everything we found on cameron.k12.wi.us, what the site answers and where people get stuck. Nothing needed from you.
Send me the list
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