Deliver Better Service with Less Friction

When people don't know where to go for help, simple questions become bigger problems and create more work than they should.

schoolOS makes it easier for people to get help while reducing the work required to make it happen.

CREATE ONE FRONT DOOR

Reduce Manual Coordination

Gain Operational Visibility

Start with schoolAssetsExplore schoolChat

Audit my devices

Triage my tickets

Automate my workflows

Requests Rarely Start in the Right Place

Questions and issues surface everywhere. Email. Chat. Hallway conversations. Tickets submitted to the wrong department.
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Support teams spend too much time rerouting work, gathering missing context, and manually coordinating across systems and departments.

People don’t know where to go for help

Requests bounce between departments or land with the wrong team.

Work must be routed manually

Teams spend too much time rerouting work between departments and systems.

Requests are missing context

Teams must gather missing information before work can move forward.

Routine questions consume resources

Many issues don’t require direct intervention, but still consume support team time.

Read: Your Helpdesk Is Full. And Most of It Didn’t Need to Be a Ticket

Start with One Front Door for Support

Give teachers, staff, students, and families a single place to go for help.

‍schoolAgent answers common questions, creates requests when support is needed, and automatically routes work to the right team.

Explore schoolAgent

Request

Email, chat, portal

schoolOS powered by agentic AI

Triages, routes, automates

Workflows Run Automatically

Repairs, vendor steps, approvals

Decisions Are Smarter & Faster

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Issues Enter from Everywhere

Email, chat, staff portal, support forms, hallway conversations

One front door for district support

Answers routine questions
Captures the right context
Routes requests to workflows
Coordinates support across existing systems

Work Reaches the Right Team Faster

IT, Facilities, Finance, HR

Orchestrate Support Intelligently

The goal shouldn’t just be resolving tickets faster. It should be helping people get to the right support before issues turn into unnecessary work.
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schoolOS gives districts one front door for support, creating a connected experience across the systems they already use.

Recurring device failures

See which devices are failing repeatedly across your fleet before they become a support burden.

Warranty expiration risk

Know which devices are approaching end of warranty so your team can plan ahead instead of react.

Repair cost vs. replacement value

See the full repair history for any device to know when replacement is the smarter call.

Reduce repetitive interruptions

Answer common questions automatically before they reach your queue.

Get work to the right teams faster

Give teams the context they need to reduce manual routing and follow-up

Identify operational bottlenecks

Know which requests and workflows create the most friction across your district.

Coordinate workflows across systems

Help requests move between teams and systems without relying on manual follow-up.