schoolOS | operational intelligence for K-12

Resolve Routine Helpdesk
Tickets Using Agentic AI

Free your IT team from routine helpdesk tickets — and give your community instant answers to everyday questions — with schoolChat.

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Take Routine Helpdesk Work Off Your IT Team’s Plate

Give your district a faster way to resolve support requests and routine questions — while freeing IT staff to focus on higher-priority work.

Reduce Helpdesk Tickets

Solve common helpdesk issues — like password resets or access problems — without human intervention.

Generate Better Tickets

Ensure issues needing human support reach your team with the context required to resolve them quickly.

Answer Questions Automatically

Provide answers to everyday
questions from across your community
with SIS integration.

Give Staff Time Back

Handle routine questions automatically
so IT teams and office staff can focus on more important work.
schoolChat helps K-12 districts reduce routine helpdesk tickets by answering common questions using agentic AI.

Reduce Your Queue by 30% in 30 Days

Before schoolChat

Helpdesk flooded with tickets
Answers buried in websites and documents
Staff bogged down in repetitive requests
Tickets arrive missing important details
Front office fielding basic questions

After schoolChat

Routine questions answered with AI
Answers retrieved and delivered instantly
Staff are freed up to solve real problems
Tickets are generated with complete context
Families get answers from the SIS or website

Works With the Systems You Already Use

schoolChat integrates with the systems districts already rely on, so you can improve support without replacing your existing tools.

Keep Your Current Helpdesk

Continue using your helpdesk and let schoolChat answer routine questions and escalate complex issues to your IT team.

Use the Knowledge Your District Already Maintains

Provide instant answers using your district’s documentation, policies, websites, and knowledge bases.

Connect the Systems Your District Relies On

Integrate with calendars, student information systems (SIS), and helpdesk tools so answers reflect real district data.

Maintain Your District’s Access Controls

Deliver the right answers to the right people by integrating with your district’s identity and access systems.

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